How to Reach Us
The most reliable way to contact the Ubuntu Portal team is by email:
We read every message. Response times vary depending on volume, but you should expect a reply within a few business days for most inquiries. If your message involves a factual correction to a published guide, we prioritize those — nobody benefits from stale instructions sitting around longer than necessary.
What We Want to Hear About
Corrections and Errata
Found a command that no longer works on a recent Ubuntu release? Noticed a file path that changed after a package update? These are the messages we value most. Linux moves fast, and even well-tested documentation can drift after a kernel bump or a package reorganization. If you spot something wrong, tell us — include the page URL, what is incorrect, and (if you know) what the correct information should be. We will verify and update promptly.
Suggestions and Content Requests
If there is a topic you think Ubuntu Portal should cover — a hardware configuration that lacks good documentation, a workflow that deserves a proper guide, a tool that more people should know about — we are interested. We cannot promise we will cover every suggestion, but we track requests and they genuinely influence our editorial planning.
A good suggestion includes:
- The specific topic or problem
- Why existing documentation falls short
- Any Ubuntu version or hardware specifics that are relevant
Guest Contributions
We occasionally accept contributed content from experienced Linux practitioners. If you have deep knowledge of a particular topic and want to write about it, reach out with a brief outline and your background. We are particularly interested in contributors who work with Ubuntu in professional or specialized environments — the kind of experience that produces documentation you cannot get from reading man pages alone.
A few ground rules for contributions:
- Content must be original and technically accurate
- You should have hands-on experience with the subject matter
- We edit everything for consistency with our style, and we will verify commands and procedures before publishing
General Inquiries
For anything else — questions about the site, collaboration proposals, or other professional inquiries — the same email address works. We keep things simple.
What We Cannot Help With
To set expectations clearly:
- We are not a support forum. If you need help troubleshooting a specific Ubuntu installation issue, community resources like Ask Ubuntu and the Ubuntu Forums are better suited for interactive back-and-forth debugging.
- We do not provide system administration services. Our content is reference material, not consulting.
- We cannot respond to marketing or advertising solicitations. We do not run sponsored content, paid placements, or link exchanges. Please do not ask.
Privacy
Any information you share in your email to us is used solely to respond to your inquiry. We do not add contact email addresses to mailing lists or share them with third parties. See our privacy policy for more details on how we handle data across the site.